Terms of service

Effective date: October 24, 2026

Overview

This website, equilibriumsupply.com, is operated by Equilibrium ("we", "us", "our"). By visiting the site or buying from us, you agree to these Terms of Service. If you don't agree, please don't use the site. Our store is hosted on Shopify.

Products and use

Our products are for general fitness and recreation only. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition or injury. Use them with proper technique and sensible loading, and consult a qualified professional if you have any health concerns. You are responsible for checking your gear before each use and for using it safely.

Accuracy of information

We try to describe our products, specifications, sizing and photos accurately. Colours and details may vary slightly. Some specifications are listed as "to be confirmed" until final production samples are checked. We may correct errors, update information or cancel orders affected by an error, including pricing errors, at any time before shipment.

Orders and pricing

Prices are shown in US dollars. We may change prices, limit quantities or refuse or cancel any order (for example, for suspected fraud or if an item becomes unavailable). If we cancel an order after payment, we will refund you in full to your original payment method.

Shipping, returns and refunds

Shipping is described in our Shipping policy. Returns, exchanges and refunds are described in our Refund policy.

Accounts and payment

You agree to provide accurate purchase and account information and to keep it up to date. Payments are processed by our payment providers; we don't store full card details.

Intellectual property

The Equilibrium name, logo, product copy and site content belong to us and may not be used without our permission. Third-party names, if mentioned, belong to their owners and do not imply any affiliation or endorsement.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from your use of the site or our products. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms limits any rights you have under applicable consumer protection law.